{"id":16938,"date":"2021-06-22T13:22:56","date_gmt":"2021-06-22T13:22:56","guid":{"rendered":"https:\/\/test.otpor.media\/index.php\/2021\/06\/22\/https-otpor-media-evo-kako-ces-rijesiti-svaki-sukob-s-leaf-metodom\/"},"modified":"2024-07-03T23:13:35","modified_gmt":"2024-07-03T23:13:35","slug":"https-otpor-media-evo-kako-ces-rijesiti-svaki-sukob-s-leaf-metodom","status":"publish","type":"post","link":"https:\/\/otpor.media\/?p=16938","title":{"rendered":"Evo kako \u0107e\u0161 rije\u0161iti svaki sukob \u2013 s LEAF metodom!"},"content":{"rendered":"\n

Konflikt je uvijek neugodan – bez obzira na to doga\u0111a li se na poslu ili u privatnom \u017eivotu. Prema istra\u017eivanjima, 85 posto zaposlenika do\u017eivljava sukobe na radnom mjestu. U prosjeku u tim sukobima provode 2,8 sati tjedno! Sva\u0111e iscrpljuju na\u0161u sposobnost koncentracije te pokre\u0107u dodatni pritisak, koji nam nikako ne treba u stresnoj svakodnevici. Kako \u0161to br\u017ee rije\u0161iti nesuglasice i kako mo\u017ee\u0161 smiriti obje strane? <\/p>\n\n\n\n

Takozvana LEAF metoda trebala bi pomo\u0107i. Daje ti mali vodi\u010d o tome kako se nositi sa svim vrstama sva\u0111a. Tako se razlike u mi\u0161ljenjima mogu rije\u0161iti \u0161to je br\u017ee mogu\u0107e. Uz to, LEAF metoda poma\u017ee u pomirenju, tako da \u0107e\u0161 izbje\u0107i neugodnosti nakon sva\u0111e. Ako se poslu\u017ei\u0161 ovom taktikom, brzo mo\u017ee\u0161 ostaviti sukobe svih vrsta iza sebe i ponovno se fokusirati na lijepe stvari u \u017eivotu! <\/p>\n\n\n\n

LEAF metoda: \u0161to taj pojam zapravo zna\u010di? <\/span><\/strong><\/p>\n\n\n\n

Naziv LEAF je kratica koja aludira na razli\u010dite korake u metodi. Ovo su \u010detiri koraka: <\/p>\n\n\n\n

\u2022 Listen (L) <\/p>\n\n\n\n

\u2022 Emphatize (E) <\/p>\n\n\n\n

\u2022 Apologise (A) <\/p>\n\n\n\n

\u2022 Fix (F) <\/p>\n\n\n\n

Zajedno to rezultira rije\u010dju LEAF. <\/p>\n\n\n\n

Ako se stvorila stresna situacija izme\u0111u tebe i neke druge osobe, postupi na sljede\u0107i na\u010din: <\/p>\n\n\n\n

1. Slu\u0161aj <\/p>\n\n\n\n

2. Poka\u017ei empatiju <\/p>\n\n\n\n

3. Ispri\u010daj se <\/p>\n\n\n\n

4. Prona\u0111i rje\u0161enje <\/p>\n\n\n\n

LEAF metoda: Zbog toga je redoslijed va\u017ean <\/span><\/strong><\/p>\n\n\n\n

Kako bi se sukobi mogli brzo i potpuno rije\u0161iti, trebala bi se pridr\u017eavati to\u010dnog slijeda metode LEAF. Otkrit \u0107emo ti za\u0161to je to toliko va\u017eno. <\/p>\n\n\n\n

1. korak: slu\u0161anje (Listen) <\/span><\/strong><\/p>\n\n\n\n

Prema LEAF metodi, puno je va\u017enije dati drugoj osobi priliku da se prvo izjasni. Ovaj je korak bitan kako bi se stekao osje\u0107aj stvarnog interesa. Ako bi odmah ponudila rje\u0161enje ili ispriku, druga osoba pitala bi se za\u0161to se uop\u0107e ispri\u010dava\u0161 i jesi li doista razumjela problem. Dakle, najprije poslu\u0161aj! Va\u017eno je aktivno slu\u0161anje u kojem se doista u potpunosti \u201efokusira\u0161\u201c na drugu osobu. <\/p>\n\n\n\n

2. korak: poka\u017ei empatiju (Emphatize) <\/span><\/strong><\/p>\n\n\n\n

Drugi korak je suosje\u0107anje. Slu\u0161anje je samo pola uspjeha – ako se \u017eelimo brzo pomiriti, trebali bismo se poku\u0161ati staviti na mjesto druge osobe. Nitko se ne \u017eeli sva\u0111ati, a vjerojatno se i druga osoba osje\u0107a povrije\u0111eno. Poka\u017ei empatiju kako bi signalizirala da mo\u017ee\u0161 vidjeti i drugu stranu. Usput, ako \u017eeli\u0161 malo vi\u0161e empatije od druge osobe, mo\u017ee\u0161 npr. re\u0107i: \u201eMo\u017ee\u0161 li razumjeti da sam se tako osje\u0107ala u ovoj situaciji?\u201c <\/p>\n\n\n\n

3. korak: ispri\u010daj se (Apologise) <\/span><\/strong><\/p>\n\n\n\n

Konkretno \u201eOprosti!\u201c slijedi tek u tre\u0107em koraku. Ovdje bismo tako\u0111er trebali priznati vlastite pogre\u0161ke. U sukobu uvijek sudjeluju dvije osobe! Mo\u017ee\u0161 biti povrije\u0111ena, ali jo\u0161 uvijek priznati kad ne\u0161to po\u0111e po krivu s tvoje strane. To dokazuje samorefleksiju i snagu! U krajnjoj liniji, nitko nije savr\u0161en. Suzdr\u017ei se od obja\u0161njavanja u ovom koraku, neka isprika govori sama za sebe. Kako bi to bio slu\u010daj, nikako ne bi trebala propustiti prvi i drugi korak. <\/p>\n\n\n\n

4. korak: popravi (Fix) <\/span><\/strong><\/p>\n\n\n\n

I za kraj, pogled prema naprijed. Kako sada i\u0107i dalje? Gdje je razumni kompromis? Mo\u017ee\u0161 predlo\u017eiti konkretno rje\u0161enje koje uva\u017eava tvoju i stranu druge osobe. Tek kad napravi\u0161 \u010detvrti korak, oboje napu\u0161tate razgovor s pozitivnim osje\u0107ajem i oboje mo\u017eete biti sigurni da je stvar doista rije\u0161ena. <\/p>\n\n\n\n

Bez obzira koliko smo oprezni, sukobi mogu nastati u bilo kojem trenutku. Metoda LEAF to ne mo\u017ee sprije\u010diti, ali pomo\u0107i \u0107e ti da se sigurnije nosi\u0161 sa sva\u0111ama. Odnosi (bilo koje vrste) \u010desto se naru\u0161e nakon sva\u0111a i vi\u0161e se ne mo\u017eete na\u0107i jer neslaganje nije pravilno uklonjeno s puta. To ne mora biti tako! Ako se uskoro na\u0111e\u0161 u sva\u0111i, mo\u017ee\u0161 iskoristiti LEAF metodu kako ne bi do\u0161lo do \u0161tete u vezi. Jednostavno isprobaj!<\/p>\n\n\n\n

Miss7zdrava<\/a><\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Konflikt je uvijek neugodan – bez obzira na to doga\u0111a li se na poslu ili u privatnom \u017eivotu. Prema istra\u017eivanjima, 85 posto zaposlenika do\u017eivljava sukobe na radnom mjestu. U prosjeku u tim sukobima provode 2,8 sati tjedno! Sva\u0111e iscrpljuju na\u0161u sposobnost koncentracije te pokre\u0107u dodatni pritisak, koji nam nikako ne treba u stresnoj svakodnevici. Kako […]<\/p>\n","protected":false},"author":1,"featured_media":4308,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"iawp_total_views":6,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-16938","post","type-post","status-publish","format-standard","has-post-thumbnail","category-korisni-savjeti"],"yoast_head":"\nEvo kako \u0107e\u0161 rije\u0161iti svaki sukob \u2013 s LEAF metodom! - OTPOR.Media<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/otpor.media\/?p=16938\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evo kako \u0107e\u0161 rije\u0161iti svaki sukob \u2013 s LEAF metodom!\" \/>\n<meta property=\"og:description\" content=\"Konflikt je uvijek neugodan – bez obzira na to doga\u0111a li se na poslu ili u privatnom \u017eivotu. Prema istra\u017eivanjima, 85 posto zaposlenika do\u017eivljava sukobe na radnom mjestu. U prosjeku u tim sukobima provode 2,8 sati tjedno! Sva\u0111e iscrpljuju na\u0161u sposobnost koncentracije te pokre\u0107u dodatni pritisak, koji nam nikako ne treba u stresnoj svakodnevici. 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Prema istra\u017eivanjima, 85 posto zaposlenika do\u017eivljava sukobe na radnom mjestu. U prosjeku u tim sukobima provode 2,8 sati tjedno! Sva\u0111e iscrpljuju na\u0161u sposobnost koncentracije te pokre\u0107u dodatni pritisak, koji nam nikako ne treba u stresnoj svakodnevici. 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